Better Document Management with Quality Services

CIMCON offers installation services to install the eInfotree / eCADinfo Server, including the eInfotree / eCADinfo Database Server and eInfotree / eCADinfo Web Application Server. Installation services can ensure proper system installation and operation in your computing environment during initial system start-up and implementation.

CIMCON offers data migration services to migrate data from your legacy systems and applications to eInfotree / eCADinfo. This typically involves the development of custom tools and utilities for migrating data from your legacy system(s) to eInfotree / eCADinfo.

Recognizing that data migration is a critical component in the validation of any computer system, CIMCON offers services for preparation and execution of Data Migration Protocols to accompany the data migration effort.

CIMCON offers Product Configuration services to configure eInfotree / eCADinfo to your specific requirements and applications.

CIMCON's product experts can help you optimize your implementation of eInfotree / eCADinfo and derive a maximum return on investment based on a keen understanding of business processes, industry best practices and product knowledge.

System integration services include an analysis of existing business systems and applications, an understanding of customer's business needs, and designing and executing a system integration plan to integrate eInfotree / eCADinfo with existing applications to optimize the eInfotree / eCADinfo implementation and maximize return on investment.

These services also include technical analysis to identify validation issues and preparing validation plans, procedures and protocols to validate the integration effort.

CIMCON offers customization services to meet highly specialized needs of individual customers. Customization is performed after a detailed technical analysis by our Technical Services group.

As part of customization services, CIMCON can develop custom Reports required by clients. Customized reports and functions can be integrated with eInfotree / eCADinfo menus and graphical user interface.

CIMCON offers training services geared towards eInfotree / eCADinfo users, administrators, and "train-the-trainer" services.

Training can be scheduled onsite or offsite.

CIMCON offers 24 x 7 Technical Support to all its clients to have an uninterrupted operation. In the event that support provided under maintenance contracts (e-mail, phone, fax or remote diagnostic support) is not adequate to resolve the problem, onsite support also is provided. Onsite Technical Support may be required to address issues related to a customer's specific server, database, network or desktop environment.